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Optus Junior Dolphins FAQs

Get your Frequently Asked Questions answered here about the Optus Junior Dolphins Program!

Optus Junior Dolphins Carnivals

What is an Optus Junior Dolphins Carnival?

Optus Junior Dolphins is focused on kids having fun in a non-competitive learning environment to encourage them to continue their swimming journey.

There are three main types of carnivals:

  1. OJD Club Night – regular club night that is themed and focused on involving your OJD members with fun, un-timed events.
  2. OJD Intra-Club Carnival – stand-alone club carnival involving your members, themed and focused on fun, un-timed events for OJD members and potential members (i.e. you may link with your local Swim School to expose potential members to your club environment)
  3. OJD Inter-Club Carnival – Stand-alone carnival themed and focused on fun, un-timed events for OJD members, potential members and inviting surrounding clubs in your area.

 

How do I host an Optus Junior Dolphins Carnival?

All clubs are encouraged to get involved in this program to help provide their younger members opportunities to further their skills and have fun in the sport. More information can be found on the SQ website, or contact us if you need further help with organising your event.

Can I get an athlete appearance at my Carnival?

Athlete appearance requests can be organised through the Australian Swimmers Association. Please provide them with your details and they will do their best to help you out where possible.

Any more questions? Get in touch with us at Swimming Queensland via email or phone 3390 2011

 

Club Tools and Resources

What is available for clubs to help promote Optus Junior Dolphins?
There are a lot of different resources available for your Club to help market and promote the program in your environment. These include things such as posters, flyers, web banner, logos, carnival guide and more. These can be found on the SQ website here.

I’ve heard of a Club Manual, what is this?
The Optus Junior Dolphins Club Manual is a comprehensive document that is available for Clubs. It gives you step by step instructions on how you can engage with your Junior Dolphin members in the most effective way depending on your Club’s structure. You can find this manual here.

What are the “Brand Guidelines”?
Swimming Australia has compiled a comprehensive document that guides your Club through the brand itself, language to use, tips for social media, ideas for adding content to your website, and more. If you would like to read this, it is available here.

Any more questions? Get in touch with us at Swimming Queensland via email or phone 3390 2011

 

Participant Packs

What’s in an Optus Junior Dolphins participant pack?
We’ve included an Optus Junior Dolphins t-shirt and drawstring bag in our participant packs for swimming clubs.

How much do Optus Junior Dolphins participant packs cost?
Nothing! We’re providing free participant packs to all new Optus Junior Dolphins participants in swimming clubs, aged between 5 and 8.

How do I order participant packs for new Optus Junior Dolphins members?
Just make sure your membership data is up-to-date in ClubLANE. At the start of each season, we will send your Club an allocation based off your data in ClubLANE. If throughout the season you need a top-up, email us and we can organise this for you.

Who is eligible to receive a participant pack?
In Queensland, free participant packs are available to every new club member aged between 5 and 8 at the start of the season, or on the date they started their membership at the club.

We have members taking part in Optus Junior Dolphins who are younger than 5.  Will they receive a pack?
No. Kids aged 4 and below won’t receive a participant pack. They’ll receive a pack in the new membership year if they have turned 5.

What address will my Optus Junior Dolphins participant packs be sent to?
We’ll send all participant packs to the postal address listed for your swimming club in ClubLANE.

My postal address is wrong; can I change it?
Yes. If you’d like to change this address, then log in to ClubLANE and update your club’s mailing address.

Our club is running an Open Day and we’d like some participant packs on standby to give to any new Optus Junior Dolphins participants that sign up on the day.  Can we order some in advance?
Please email us the details of your event and we will do what we can to help!

Any more questions? Get in touch with us at Swimming Queensland via email or phone 3390 2011

 

Delivery Centre Kits

How do I order a Delivery Centre Kit?
Most clubs in Queensland have been sent a kit. If you are unsure, or would like to access one, please email us your details and we can help you locate it, or send one if you haven’t yet received it.

What address will my Delivery Centre Kit be sent to?
We’ll send it to the postal address listed for your club in ClubLANE, so please make sure this is up to date in the system.

My postal address is wrong; can I change it?
Yes. If you’d like to change this address, then log in to ClubLANE and update your club’s mailing address.

Any more questions? Get in touch with us at Swimming Queensland via email or phone 3390 2011

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